Technical Support Center

We know that in business, more than often not, time is an important factor. That’s why with our customers’ needs in mind, we have created the Technical Support Center. It is comprised of a dedicated team of experienced engineers, tasked with responding to requests and questions related to the use of Altair software as fast as possible. Each request is given an individual number and technical supervisor and the request status is updated. This all happens in real time.

The Center is available to clients with an active technical support subscription.

Technical Support Center contact information
Hotline: +48587727457 support@endego.com
Request center

Certificates

We are an authorized Altair partner. Our employees are trained in the use of Altair software on an ongoing basis, in order to respond to your requests as quickly as possible.

Certification - Inspire Cast
Certification - Inspire Common Functions
HyperMesh 2017 Intermediate Examination
Certification - HyperMesh Classic
Certification - HyperWorks X
All-in-one industrial design with Altair Inspire Studio
Certification - SimLab sT (2019)
Certification - SimSolid (2019)

Useful resources

Request center
TeamViewer
Knowledge database
Altair One manual
Altair University

How do we work?

We provide technical support from Monday to Friday from 8:00 a.m. to 4:00 p.m CET.

1
Contact

Request submitted via the selected channel

2
Request received

Requests are given an individual number and assigned to a technical supervisor

3
Processing

Real time status updates
via e-mail

4
Solution

Request marked as solved
in the Technical Support Center

Contact form

Describe the problem and submit a report

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